Monday

Miralux Mattress Reviews

Another interesting company you might wanna know about is Miralux. They are covering the market with mattresses for the last 34 years and in comparison to other manufacturers they are rather young company. Do they have what it takes to compete to others? Find out in this Miralux mattress review.

Miralux mattress is considered a luxury and is manufactured by an independent company - IBC. I guess you never heard of these mattresses and wonder why I am giving you this post and why do I write Miralux mattress reviews. This is simply because they have quality products to offer and they do not advertise. This leads to interesting paths.

First, they do not have to spend money on advertising. Imagine how much money other companies have to spend with their aggressive advertising. And this money saved on advertising Miralux uses for research and to built better quality products.



On the other side, this very thing makes them unfamiliar on the market and people are missing out on the quality and affordable Miralux mattresses. Try to find their review online. It's extremely hard to find a Miralux mattress review, almost impossible.

Since they are making affordable and quality mattresses, we can highly recommend you to try finding one and test it. Their mattresses are made from micro fiber ticking. It is 50% finer then other materials such as silk. On the other side, this material is highly durable and makes a Miralux mattress great choice because it doesn't create any lint. You can find lint on other mattresses. but not with these.

If you need a cool mattress when you sleep, this is one of those that could help you - not make you even more hot. The air will flow free while the water vapor will be stopped outside. This is perfect because the dust will be repelled and this prevents any allergic reactions.

When it comes to coils that support the bed, Miralux uses Lura-Flex technology, which means that every coil will flex independently and give your body more comfortability. You won't even notice when there is any movement, the surface will flex and give a great feeling for your body while you sleep in your bed.

One other important detail, before we finish this IBC mattress review, is the Luscious Microfiber fabric. They give a great comfort and will definitely satisfy even the high standards. With the help of foam encasing and foam layers, Miralux mattress will be your choice that brings a good night of sleep and a full wallet. You won't have to give entire fortune on one mattress. You just have to choose which firmness level you want for your comfortability, and Miralux mattress is all yours.

Last important thing for today will be to visit other reviews here and read visitor comments, especially what one of the visitors of this blog had to say. It is an enlightening post indeed.

63 comments:

Sarah said...

My mom bought an almost $4000 king-size Miralux and after a very short time -- less than three months -- there were visible indentations on both sides of the bed where my parents sleep. After sleeping on it myself for one night, I woke up with the familiar backache caused by unsupportive mattresses. My mother also has terrible backaches in the morning and has never received sufficient customer support to address the quality if this product. If you are thinking of buying a Miralux, DON'T. Spend the money on something like a Tempurpedic.

Sarah said...

As a follow-up, after contacting the company, she was told that the bed does not sag "enough" to warrant a replacement/refund.

Anonymous said...

Bought a king size for $2000 at sleepys and it has failed. The mattress sags and is disfigured. I'm getting the run around and hired a home inspector that verified a defective product. Sleepys will not honor their sale or promises.

Irene said...

I have a king size Miralux mattress that I got at Macy's and it has served me well for the last two years. I guess there can be lemon mattresses too, but I was lucky not to get them before. Now I'm getting one for my niece, so I'm checking the same brand again. Hope I will pick the right one.

Anonymous said...

I wish I had found this web site before I had purchased a mattress at Sleepys. The Miralux mattress is a terrible mattress. Don't waste your money. Also if you have a problem don't expect Sleepy's to help you. The only thing Sleepys knows how to do is advertise.

Anonymous said...

The Miralux mattress we purchased at Sleepy's is horrible. Within one month it started to feel softer. It's now over two months and we ache every single morning. What a waste.

Yriy said...

Miralux mattres I bought in Sleepys. Was big mistake.One year AND its gone. And Seepys avoid my warranty.Never deal with Sleepys .

Anonymous said...

I also bought my Miralux mattress at Sleepys. I like a very soft mattress and The one at the showroom was very cozy. When The mattress was delivered to my house I knew immediately something was wrong. I called the company and they told me because of the temperature and due to the fact that I'm not overweight this rock hard piece of matterial is going to take some time to soften. After a week I got the bed exchanged for an even softer one and it still wasn't nearly as soft as the one in the show room. This matress is nice and I had no sagging but it was not was I was looking for. I wonder if Sleepy's puts misleading show mattresses out on their floor. The 1st complaint I had they were acommadating but any further inquires were disregared by the company. My parents got a bum mattress at Bob's discount furniture and at their 1st complaint the problem was fixed. Sleepy's was AWFUL to deal with and now I have a mattress to sell because I had to go back to my waterbed. DON'T DEAL WITH SLEEPY'S

daddy107 said...

Don't waste your money on Miralux. This miralux rapture mattress felt good in the store, but after actually sleeping on it for a few nights, we wish we had our 7 year old mattress back. This was a big mistake for us and we got talked into it at Slelepy's. The mattress industry plays lots of games & tricks, as there is no real way to compare. My advice is to stay with a name brand and if possible, buy from a reputable department store or furniture store. After my first complaint, when the mattress was only a few days old, Sleepy's told me to wait a few weeks for the mattress to "break in" and of course after the 21 day return is up, they won't take it back. Even if returned within 21 days, they charge $400 and you lose your bargaining position for another one. The price tag in the store was $2600 and we got it for $1000. It was no bargain and we're going to give it away or throw it in the trash.

Cathy said...

I've done additional research on Miralux mattresses and found some very inconsistent information.

It seems that most people are not satisfied with the mattress they bought from Miralux, yet I've found quite a number of those that are. I can't put my finger on it, but I would say that you really have to have luck and pick the one that is not lemon. Most companies produce a small percentage of lemon products, but Miralux seems to be doing it the other way around.

Thanks everyone for their comments, I really appreciate it.

Cathy

Jim said...

I work in the industry and I know IBC very well as I have been competing with them for years. I think it should be noted, that Sleepy's does $10-15 million a month in retail $ with IBC and their Miralux products. So, as far as most products being deemed lemons, I think that would be an inaccurate statement considering the volume of business they do. Consumers should understand that most who are satisfied with their product whether it be mattresses or anything else rarely post comments about how much they love them. Honestly, most positive feedback you read about mattresses, was most likely published by the manufacturer themselves to help even it out. Sealy actually hired people to monitor the web for bad publicity and post rebuttals to regain consumer confidence. If its not that its other retailers trying to sell you something they carry since they don't have the product they are degrading. Here is an example, I have attached a link to a site where an "unbiased" expert tells customers which mattress is best for them, coincidentally every mattress is a Sealy and almost all posts recommend Sealy Springfree.

http://comment-blog.advance.net/cgi-bin/mte/mt-search.cgi?tag=miralux&blog_id=1177

I don't support Miralux, and the statements I have provided could be applied to other companies as well. I chose to post this here because I believe Cathy is genuinely trying to provide accurate info, but you must be wary when someone is downing one product to try and sell you another.

Here are a few facts to consider with mattress vendors:

Manufacturers aim for warranty exchanges to be under 2% of total output to be considered acceptable at the plant level.

Most retailers will take a line off of the floor if they are higher than 5%.

Comfort exchanges, like some mentioned in earlier posts where the bed delivered to them feels different than the one they laid on in the showroom are also analyzed by the manufacturer and given a 2% threshold as well. This number can vary based on the price points of the mattresses, typically the more expensive a bed is the higher the comfort exchange rate where consumer expectations are higher. Chattam & Wells boasted a 32% comfort exchange rate in 2005 at one of the major accounts I worked on in Los Angeles. Ouch! Now that is absolutely unacceptable.

I just wanted to provide a little insight from the other side to help educate consumers on info that can't be found in most reviews.

If I was shopping for a bed, and read about the $4000 Miralux Sarah's Mom was unhappy with, and took her advice to go purchase a Tempurpedic. I would want to go and lay down on that bed and make the decision for myself. Tempurpedic is a Love/Hate type of feel with Tempurpedic publishing their approval rating at slightly above 50%. That doesn't mean Tempurpedic makes bad beds, it means that there name is so strong people have bought them based on recommendations and some sight-unseen because their friends or family members may have had them.

The moral of the story is: everyone has a unique preference in feel, and don't turn your back on a bed that has the feel you are looking for because you read a couple bad reviews. Based on manufacturing guidelines for mattresses, for every one bed that comes out how Sarah's mom's bed did, there are 49 good ones with satisfied customers sleeping on them.

Cathy said...

Jim,

Thank you very much for this valuable information. It really is a view from the other side.

I am glad you also support trying out the mattresses before you actually decide for one.

I have to agree that people who are satisfied with their products won't write about it on the web, but when you find more negative comments about one brand than about other, you start to think that company really has trouble with delivering value. I guess it's hard to decide what is the real truth, since a consumer hardly has all the facts.

Once again, thanks for the input. I learned something new and will definitely apply it in future mattress reviews here.

Cathy

Anonymous said...

I just have to comment as to what cathy said in reply to Jim, i agree that if people were really happy with a mattress they most likely would not comment BUT when you read multiple negative comments abouta brand/ store you really start to wonder. I just cancelled and order for a miralux and now I'm glad that I did. And for the comments about Sleepys i agree. Delivery stinks. I would not shop there again.

Thomas said...

me and my gf just bought a queen Miralux and yes the floor model did seem alot firmer then the one we got. the bed is nice and when i sleep on it i do feel like i'm laying on a cloud. again i do have a back problem. i was reading before about some one with a back problem and seemed this bed is good for them aswell.
its been like 6 days on the bed i will see more in the next week but from me it was a ok investment so far.

Anonymous said...

I purchased a Miralux from Sleepy's about a month ago; I was told it is "an exclusive west coast brand and highly sought after." What a bunch of rubbish. Although the bed is comfy, it is very cleary sagging in the middle where I sleep after only one month and I weigh 140 lbs. At first I thought it must be my imagination as a brand new " luxury" bed could never sag after only one month! But it is visible and I can cleary FEEL the indentation. It's cozy but I doubt it will last several years; wish I would have done my research prior to purchasing.

Anonymous said...

We bought a miralux bed afer our saleswoman convinced us that it is a good brand which is sold at IKEA and other places.We were shocked to find that our mattress was much firmer in the showroom than what we got delivered.Slept on it for three days and alread have a very sore backache.Will never buy a Miralux brand mattress and advice others not to.It will save you money and backache.Go for big namebrands as they have much better quality mattresses.

Child Advocacy said...

I bought a queen size miralux on sale for 770, thats with the box and everything. So far I have had no real huge problems, just one small one. I have slept on firm mattresses my whole life and so this foam layer feels good at first but by morning it can feel a little funny, nothing that really keeps me up. i know this is a "feel" issue, but I hope that in the future the foam layer does not permanently sag in. if it does not sag, I'd say its a good mattress (first time I bought a new mattress).

What does concern me is that the sales rep pushed it over a sterns and foster plaza mattress that was on clearance for 100 more. I will be pissed if in one year or so I see deep sagging. I find it unethical to push a miralux and not let the consumer know that you are making more money off of it. In sales trust is key, so if i find out later that a plaza mattress is worth the money and the miralux is nowhere near as good, I will never trust sleepy's again; not just that location the whole company.

In response to the earlier comment on the industry, if sleepy's is selling a whole lot of miralux, they will not get away from selling bad models forever, especially with no advertising. So I guess I will find out in a few months if the company makes a good bed.

overall, the price was right, it still feels great overall at night and I am happy. No matter what, next time I buy a mattress I am doing tons of homework.

daddy107 said...

We've lost all confidence in Sleepy's. We tried their 'diagnostic' bed which was supposed to indicate the best mattress for us. Instead of giving us what we asked for, (we wanted something similar to hotel quality like Hilton, Homewood Suites, or Sheraton), we were pushed to the Miralux. What a piece of crap. It's nothing like what we tried in the store. We had someone come out to inspect the mattress and later received a B.S. call that they found nothing wrong. They call it a 'comfort issue'. We are not heavy people and this mattress makes us feel like we're sliding downhill toward the center into the abyss! The mattress had an original price tag of $2599, but they were selling it for 1700. After changing our minds, the salesman on the phone lowered the price to $1000 including tax and delivery. I tell you, this mattress isn't worth even $100. Sleepy’s will do nothing to remedy the problem except to sell us another mattress at inflated retail list prices. We are out of luck, our backs are aching and will have to kiss our $1000 goodbye and will go to a major, reputable department store to buy a name brand mattress. No more Sleepy's and no more crapy Miralux for us. I only wish I had checked online first, to read all the negative feedback on Sleepy's and Miralux mattresses.

Anonymous said...

Glad so many people have been shopping for a mattress. As an executive for a large bedding manufacturer I wanted to give some advice to shoppers everywhere. Go into the showroom and try several brands, don't limit yourself to what a sales person says is the best bed. Everyone is different. As far as problems, with all the mattresses sold each year in america the average return rate is about 3 out of 100 pieces. We know from research that Miralux by IBC, Kingsdown and a few other brands are well under the national average for return rates.

Mattresses are very personal and to that end each one of us has different perferences. Take your time and bring your pillow from home - take off your shoes - lie back and relax. Then, you have made an informed decision. Don't listen to advertising, sales people or computers - listen to your own back.

Ken S.

Anonymous said...

Wow, that was good information. I just bought a Miralux from Sleepy's, but they tried really hard to get me to buy one from the computer. Thanks for the unbiased information.

chocolate man said...

I ended up choosing the Miralux casue i liked it better. My wife and i were really keen on the fur like fabric. My daughter has beenie babies and teddy bears and calls it the teddy bear mattress.

Anonymous said...

we just bought a new mattress and it is a miralux, i don't know if it was the right buy but the price was right... we only paied 500 for a queen size bed. the first bed we bought was only 300 and it lasted about 3 years. I'm hoping that this one will last allitle long... But from what i can read, this is NOT a good brand... I have yet to find a good review. I just hope that if it's not the right one for us we can take it back...

Anonymous said...

We just bought a Miralux at Sleepy's in the million dollar sale. They were very nice delivery was on time and we are happy with the bed. We bought teh splendor which was 900 in queen. I think we should all give them a break since you can find bad salespeople in any store with so many locations. D

davespinner@yail.com said...

We bought a 2500 Miralux with our tax return. We were shopping at Macy's and did not like the salespeople. Sleepy's people were very nice, the only thing was that they tried to get uis on the machine which tells u which mattress to buy. I dont know about you but i make that decision not some computer which probably tells me to buy the one that makes them more money. We bouth the Miralux Rapture because it was soft and had some firmness. We are coming from a 14 year old Sealy Posturepedic so we bought good quality before too. We both had back aches so we knew it was time for a new bed. Anyway, we love it and it is just as comfortable in our room as it was in the store. Everyone should just come down off teh high horse and understand that there are good adn bad people everywhere. Sleepy's may have some bad ones, but most must be good or they would not be so successful. As far as Miralux, the sales man did not have to push us it was the softest bed we ever felt with almost a fur like cover called microfabric. all these people with bad problems should just buy new beds since the one i got was really cool. Thanks Miralux

Anonymous said...

I bought my king size Miralux 18 months ago from Sleepys for $2,000. It has been a waste of hard earned money. There are two body imprints in it and a hump where we don't sleep in the middle. The warranty says that the mattress has to be indented 3 inches before it can be replaced, but by that time we will be inside the bed. I wake up in so much pain my back is killing me, and I can't sleep on this bed any longer. I wish I would have done my homework before buying this bed! Save your money!

Julie Parsons said...

We just bought the Miralux Splendor PL from the Long Island Sleepy's. I have to admit I was hesitant after reading these reviews, but I'm glad we made our decision based on our own preference. We have been sleeping on it now for 6 months and we absolutely love it! The salesman profiled us with a high tech machine but did not limit us to that brand which was Kingsdown. We tried a Sealy, King Coil, Kingsdown, and the Miralux. The soft microfiber material on the Miralux felt great, I wish we didn't have to put sheets over it. We did not feel swayed to any particular brand and our mattress pro, as they call themselves, answered all of our questinos and was very polite.

The only questionable thing I would mention is pricing, it seems the prices on the tag are inflated. We ended up saving 40% off of the list price, and when we shopped at Macy's everything was 50% off. I find it hard to believe businesses can survive giving away 40-50% of their profit on every sale. It is a deceptive technique that the industry should put an end to, that goes for the furniture business too. Just give me a real price that is fair and I won't have to grind for a deal.

Anonymous said...

I have had my queen size Miralux mattress for exactly one month now. I have experienced one night of backache, but besides from that, I have no complaints about the mattress. I was wondering if the people who are complaining about the mattress have been correctly rotating the mattress as directed. I have been rotating it, and I have not yet seen any sagging at all.

20 yr mattress vet said...

Beware of salespeople pushing off brands, as stated in this blog the Miralux is a product from a house brand or private label manufacturer.
The problem is that the small guys cheat on whats inside of the mattress, that is why it feels diffeent at home. Face it sleepys pushes Kingsdown and Miralux with bs stories of contsruction and silly long warranties that they will not honor as noted by many complaints on various websites.
The commission on these items is 3 times higher than the other brands when discounted!
Buyer Beware the prices at that type of store are tripled, if you don't believe me, buy a mattress with a small deposit, then cancel the order before delivery you will be called by the save team and they will lower the price by a bunch. the bottom line is do your homework look for a store that is not on commission and you will find salespeople with your interest at heart not a quick hit and run.

Cathy said...

Wow, we really gathered some good information here. And we finally have some good Miralux mattress experiences.

It's not hard to find a model that will be perfect for you, if you do your homework and see what is exactly out there.

I think that most people have to do a bit more thinking and comparing. It's a bad idea to simply walk into a store and buy the first thing you find attractive, be it price, size, features...

Again, some really great advices from people who bought Miralux here. Thank you all for your input.

Anonymous said...

To the mattress vet:

Get a life and the makers of Miralux are a $160,000,000.00 company and Kingsdown is $100,000,000.00 in sales. What really matters here is the comfort of the customer. If you go to a store not on commission they will not push you, they also will not care. Buy the advertised special or the best that they have won't matter to them. Go where you can get some good knowedgeable salespeople who will coach you through the process. Would you want to make an investment with someone who did not look like they cared? I think not...

Anonymous said...

I just purchased a Mirralux. It's a beautiful bed so plush and soft. It feels great when I get into it at night. In the morning though I waake up wwwith such a lower back ache I can hardly put on my shoes or leash on the dog. It has been almost 2 weeks. By mid afternoon the ache is gone. I teach physical education to special needs students and I need to be able to bend over or lift my legs up. I'm so worried because I had read the reviews on Miralux and went back to the salesman at Sit n Sleep the nest day and he assured me that would not happen with the quality of the mattress I purchased and then he walked away from me. I haven't contacted them yet becaause it says on the receipt you have to sleep on it 30 days before you can return it. I just hope I can keep on teaching for the next 16 days.

Anonymous said...

We purchased a high end Miralux mattress from Sleeps less than 6 months ago and we've had problems with it the entire time. We've called them out to look at the bed and their independent reviewer could clearly see that it had terrible indentations however it wasn't enough to warrant receiving a new mattress. We wake up with horrible back aches each day. The bed seemed much more firm in the store and at first it felt like a dream. My husband, sleeps in a dip everynight because the bed sags so badly around him. We don't know what to do as Sleeps isn't being very helpful!

Anonymous said...

We bought a Miralux queen,over 2 years ago.It is one of the most comfortable beds i have ever slept on.I have had a bad lowsr back for approx 35 yrs and other so called hi end brands were comfortable for my wife,they always drove me back to the couch.I am a happy camper now.

Anonymous said...

I purchased the Miralux mattress set from Sleepys in Cambridge, MA, and have slept on it for 3 nights. My 18-year old mattress (Serta) was killing my neck, shoulders, and lower back. So far this mattress is a dream, naturally conforming to my body's curves and I wake up pain free---a first in probably 3 years. As a stomach sleeper, the mattress delivers so far. The one thing that I have noticed is that it is indeed a hot sleep. Most of what I've read about this mattress and the manufacturer's claims say that it should be a cool sleep. I'm not concerned about it yet and will keep in mind whatevery one has said about the mattress!

Anonymous said...

I too purchased a miralux mattress three years ago from sleepy's. To date, it is sagging in the middle and is most annoying that we spent so much money on this mattress hoping to get a good ten years or better, which it is guaranteed for 15 years. I must add that this was the third mattress we have gone through with them after returning two that we had a problem with. I tried emailing sleepy's to get a number for miralux to see if they would help me get this looked at and hopefully fix the problem, but I never received a reply. If I do get the number I will post it for others that are having the same problem.

lincoln8 said...

After 9 months i finally figured out that you have to flip the mattress over and sleep on the hard side.

indika said...

No one ever mentions exactly what was the model of Miralux they bought. Are the people posting comments overweight or what type of mattress did they buy? I am about to have delivered a mattress that is a warranty replacement from Spring-Air for the same reasons of sagging in the middle.

I purchased the Miralux elegance firm does anyone who is not overweight have any comments on this mattress?

Dawn000128 said...

I bought a Miralux Splendor for my mom after being convinced by the Sleepy's salesman it is better than Sealy's, just not advertised. I almost had a heart attack when I saw the online reviews after getting home, but when I called the Sleepy's salesman, he said most bad comments are "posted by competitors, not consumers." Well I am a real consumer, and I am saying DO NOT BUY THIS MATTRESS! My mom was never really comfortable on this mattress (she said it creaked a lot when she moved), and it started sagging on the side she slept on after less than 1 month. At around the 40-day mark, when I stripped the mattress & cover to make the bed, I discovered the edging had RIPPED -- the top & side of the mattress were separated and I was looking inside the mattress! A mattress not even 2 months old that was sagging, uncomfortable, and ripped. I also emailed Sleepy's 3 times and they they never responded, but their 800-SLEEPYS customer svc # was very helpful. They sent out a 'mattress marshal' who fortunately ruled in our favor and classifed the mattress as defective. However, the manufacturer just gives you a Sleepy's credit for the price of the mattress -- not the delivery. I fought this to the nth degree and we're finally having a new Sealy Postpurpedic delivered this week for only "half" the delivery price -- $45. (I will say the salesman in Sleepy's Lynbrook was helpful & very nice when I returned about this; seems like he did his best to minimize the damage for me. I was not getting that feeling from Sleepy's corporate cust svc dept at all.) I'm still fighting the $45 but at this point I'm grateful to just get RID of this piece of garbage. Please do NOT buy a Miralux mattress.

Anonymous said...

My husband and I purchased a Miralux Indulgent king bed in Nov 08. In the beginning it was nice. Within 2 months we would wake up in a hole! We are not overweight. My husband sleeps on his stomach and i sleep on my back. This mattress is horrible!! We were not told in the store that we would have to rotate the mattress. Upon delivery we were told to rotate the bed so many times for the first few months. So we did. Now we have to rotate it 1/4 turn each week. This isn't quality. We paid nearly $2000 for this piece of junk. I called Sleepys and a mattress inspector was going to contact me within 5 business days... no such luck. I called again and we will see were we get. I was told that there has to be a 1 1/2 inch dip in the mattress to have it replaced. I don't want another piece of junk mattress. I doubt highly that Sleepys is going to help me out here. I too wish I would have done more research on this mattress.

Anonymous said...

Ok im scared now... I just ordered a Miralux Rapture. We thought we got a great deal but is that because it is a cheaply made bed. Its was between the Stearns and Foster and Miralux. Maybe i should be canceling and buying the S&F for a few hundred more. And I am thinking twice about sleepy's also.... not a good feeling.

Lee said...

I bought a king size Miralux Raoture about 1 year ago & I couldnt't be happier with it. I swear by it. I actually exchanged a Sealy bed that was totally uncomfortable for the Miralux. I am actually looking to buy a queen size for another room.

Laura said...

I bought a Miralux Rapture PT Queen, and could not be happier. It's quite comfortable, and has never given me any issues in the three months that I've had it so far. I like a softer type of mattress. I'm actually moving down to Charlotte, NC, and cannot take it with me, so I'm trying to find mattress stores down there that carry the same brand. Thankfully, my current mattress will go into the guest room in my parents home.

Anonymous said...

I just purchased a Mirlux queen bed and box from Sleepys. I paid $1200 for everything including tax and shipping. I didnt feel pressured or pushed to this brand. It was between Sterns & Foster, my parents liked the Sterns & Foster but im glad I went with Miralux, it feels like your sleeping on a cloud,literally. I personally recommend it.

philkoch said...

I am very dissatisfied with my Miralux mattress after less than a year of ownership. The company, along with Sit N. Sleep is giving us the runaround. If I do not receive satisfaction I will be happy to contact all of Miralux's unhappy customers and file a CLASS ACTION SUIT !!!

Anonymous said...

I've had a Miralux for about 3 years and would never recommend it or any mattress with a memory foam topper built into it. They sag - not enough to meet the terms of the warranty - just enough to give you a chronic backache. I rotate the mattress regularly, sleep on alternate sides every few days to let the foam level out, and sleep on the floor when my back hurts too much. I'm ready to cut it open, remove the memory foam and replace it with some other type of padding - but don't know what else to put over the springs. Has anyone else tried 'remodeling' the mattress itself? I will try flipping it over first - thanks for the good tip.

Anonymous said...

This is my first time ever posting a comment on anything but I feel I should commment on this. I purchased the Miralux Rapture pillow top in Feb 2007- so about 2 1/2 years ago. This bed feels exactly like it did in the show room. It feels wonderful, like a cloud. After reading all negative comments this morning I went up and stripped my bed to see what I might be missing and nothing. I haven't even turned it yet. I was only reading about it as my daughter wants the same bed, which I'm buying soon and wanted to see if there was anything new and I came upon this site. As far as my dealings with Sleepys goes, that was perfect as well. There was no pressure, I tried every single bed that looked even remotely interesting to me. I decided on this one myself. I have taken her there twice and we will go once more for her to make her final choice. It is up to us as consumers not to let a salesman pressure us(you) into buying anything we do not want. Take your time. Relax on the bed. Go back another day if you need to. This is a decision you have to sleep with for 10 years plus (no pun intended). I do not work in the mattress field nor in the sales field. If you let yourself get rushed into buying something, you will buy the wrong bed and end up miserable. That applies to anything we purchase. Finally, I must mention that I think generally people who have problems with their beds or buying the wrong bed for them, are going to be looking for help or wanting to complain. Those, like myself, probably most people will have purchased their mattress, all is well and they generally don't go looking on the internet to see who else is happy with their Miralux. Generally, the comments would mostly be from those who are upset, dissatisfied, etc. Miralux is the right bed for me. Good luck finding the right bed for you. I hope this helps. Linda

TS said...

We bought a Miralux Rapture mattress in November 2007 and we love it . . . no regrets. I would recommend Miralux and I'd buy another in the futrure. I also appreciate Jim's comments from January 18, 2009.

Anonymous said...

I have had my Miralux Splendor Plush all of 6 days now and already there is a sink in the middle. So sorry i did not do my research before i bought this mattress. I will be calling customer service in the morning and if they will not change my mattress then i really hope someone files a class action lawsuit againgst Sleepys because i will surely sign up

Ang said...

We bought a Miralux Splendor King size mattress about one month ago and I want to say it's been great so far. After buying it I checked it out online and when I saw such horrible reviews I almost cancelled my order! It think as consumers we are bound to have positive AND negative experiences with any product we purchase, and I'm just happy that so far my experience is a good one. The moment I lay down I want to fall asleep because the mattress is so comfortable, at first I did wake up with some pain because the mattress isn't as firm as what I'm used to. I've gotten used to it now and I love it. So far we have no indentations, we rotated it last weekend so we'll rotate it again next weekend. The mattress was about $1500 including tax/delivery which was kindof high but not really considering all of the other prices I saw that day!! In a month I'll post again if I am still happy or if I am unhappy with the mattress. I just don't want it to only have negative reviews, I like it!

flechtmonkey said...

I bought a Queens size of Miralux Luxuriant Mattress for my mom‘s birthday present about two moth’s ago, and it cost me almost $2600. Well my mom kind of love it, even thought she blamed me all the time about the money I spent on it. She really enjoyed her sleep time, she liked MIralux‘s mattress because it was really soft and comfortable. She believed it was her best experience ever. After I read comments from others, I do not really think that is a big issue for me because my mom is having a good time, and I am thinking to buy one more Miralux for my kids in the future. I think $2600 of mattress is worth to buy it.

Anonymous said...

I wonder is Miralux's mattress really that bad?? I also bought one queens size of mattress from Miralux, and I am having a really good time.

James said...

I am just thinking about to purchase one mattress recently, and I did go to Sleepys couple days ago. The sales in Sleepys recommend me to buy Miralux, I try Miralux's bed, and I do not think that is kind of awful. I just wonder, if Miralux 's mattress is really like a piece of crap and Sleepy is so evil to push this crab to customers then how come Sleepy is still doing their business so well, and customers keeps going back to buy a mattress. Well, I really appreciate every one's comments and inputs, and I think those are really helpful. However I just doubt for some of reviews. I think different mattress fit different people; therefore I will compare and try more mattress before I make the decision.

James said...

I finally bought Miralux's mattress from Sleepys. I spend total $1800 for Full Size of Miralux Rapture Pillow Top Mattress. I am really having a good time now, and I wonder why Miralux has such of bad reviews. Is it possible that these reviews made by their competitors?

David said...

My sister bought a Miralux mattress a few years ago , and she's loved it since. As far as the warranty, there's some fitted sheet that you have to put on it. I don't know all the terms, but as far as I know they offer replacements.

I bought a Miralux Full Size on sale at Sleepy's for about $800 last week, and it was delivered yesterday. My first night sleeping on it was great. I'm only 21 and I don't suffer from back pain or anything, but I woke up feeling more rested than I have in a long time. I don't remember the last time I got such a great nights sleep, but my entire morning (and my day so far) has been great just because of the positive outlook associated with a good night's sleep.

I prefer a firmer bed, and the Miralux was perfect. The pillow top isn't so thick that I'd feel enveloped by it, and the mattress underneath was firm enough to make me feel support it. I recommend this mattress based on my own and my sister's experience.

Just as a note, I was replacing an 8 year old mattress wire-framed mattress.

Michelle said...

When I first sleep on my Miralux mattress, I do have backache problem. I guess it because I never sleep on the mattress that so soft before. However after 1 week I am used to it. Every time when I lie down on my bed, I really do not want to get up. I really enjoy my time on Miralux’s bed

Anonymous said...

I am also having a good time with my mattress from Miralux. I bought one queen size of Miralux Splendor firm Mattress, and it cost me about $1500. I wonder why a lot of users are having such a bad feedback for Miralux’s product. I kind of enjoy my mattress and I am having a great time.

Allison said...

Not sure if my other comment went thru so here goes again:

I went to sleepys looking for a new mattress. The salesman was very helpful. He showed me all kinds of mattress with all different price ranges and quality. I chose miralux because I liked it the best for me.
The price was $1500 for the mattress box spring and frame with delivery and setup! I thought a great deal.
It was delivered the next day and I absolutely love it!! Only problem is I don't ever want to get out of bed!
Awesome mattress and job well done to sleepys! Thank-you!!

Jeff said...

I am really confused about these reviews. I am just thinking about to replace a new mattress for my new apartment. My friend recommend me to buy Miralux's product, he bought one king size of Miralux Splendor Firm Mattress one years ago, and he spent $1500 on it. However after I read these reviews, I start to lose my confident for this mattress. Even thought my friend told me this mattress is really worth to buy it, these reviews may just made by their competitors.

Ben said...

I just went to Sleepy's last Sunday. I tried Miralux Splendor Plush, and that mattress is really awesome. The price is reasonable, and I think I am going to buy it

Jason said...

I really love my mattress, I spent $1600 for one Queen size of Miralux Splendor Firm Mattress about 1 months ago. Do not listen to other reviews because i am absolutely love it and I think it is my best mattress ever!!!

Kevin said...

I believe different people may have different feeling for same product, and it does not mean this product is bad. I am really satisfied with my Miralux Mattress. I am having a good time with it, and I bought the right stuff.

Anonymous said...

somd86

I am not a mattress competitor. I am a physician who bought a Miralux mattress two years ago and we have had a miserable time. We rotated it as directed but within a couple of months it began to sag on each side with a hill in the middle. lt has gotten worse over time. I can barely get out of bed in the morning. You can see the visible sags.

Sleepy's recommended we call the mattress inspector. THey don't even display this mattress on the floor any more. The inspector came out and said it didn't sag enough, only 1/2 inch but that they take into account the customer's description as well. He said they have also had A LOT OF TROUBLE WITH THIS MATTRESS but did not know what the company would do. They denied it of course. It cost us $2300 and from all the other posts, we expect nothing will be done.

NO MATTRESS SHOULD BE VISIBLY SAGGING AFTER A COUPLE OF MONTHS. This is not a matter of what people like. This is poor mattress construction which the company will not address.

I am going to report both Sleepy's and Miralux to the Massachusetts Better Business Bureau in the Attorny General's office. At least it should be on record.

Tracy said...

I always have strong confident for IBC’s Product. I bought one mattress under their brand couple years ago. Now I am going to try Miralux for my mom’s Christmas present.