Miralux mattress is considered a luxury and is manufactured by an independent company - IBC. I guess you never heard of these mattresses and wonder why I am giving you this post and why do I write Miralux mattress reviews. This is simply because they have quality products to offer and they do not advertise. This leads to interesting paths.
First, they do not have to spend money on advertising. Imagine how much money other companies have to spend with their aggressive advertising. And this money saved on advertising Miralux uses for research and to built better quality products.
On the other side, this very thing makes them unfamiliar on the market and people are missing out on the quality and affordable Miralux mattresses. Try to find their review online. It's extremely hard to find a Miralux mattress review, almost impossible.
Since they are making affordable and quality mattresses, we can highly recommend you to try finding one and test it. Their mattresses are made from micro fiber ticking. It is 50% finer then other materials such as silk. On the other side, this material is highly durable and makes a Miralux mattress great choice because it doesn't create any lint. You can find lint on other mattresses. but not with these.
If you need a cool mattress when you sleep, this is one of those that could help you - not make you even more hot. The air will flow free while the water vapor will be stopped outside. This is perfect because the dust will be repelled and this prevents any allergic reactions.
When it comes to coils that support the bed, Miralux uses Lura-Flex technology, which means that every coil will flex independently and give your body more comfortability. You won't even notice when there is any movement, the surface will flex and give a great feeling for your body while you sleep in your bed.
One other important detail, before we finish this IBC mattress review, is the Luscious Microfiber fabric. They give a great comfort and will definitely satisfy even the high standards. With the help of foam encasing and foam layers, Miralux mattress will be your choice that brings a good night of sleep and a full wallet. You won't have to give entire fortune on one mattress. You just have to choose which firmness level you want for your comfortability, and Miralux mattress is all yours.
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38 comments:
My mom bought an almost $4000 king-size Miralux and after a very short time -- less than three months -- there were visible indentations on both sides of the bed where my parents sleep. After sleeping on it myself for one night, I woke up with the familiar backache caused by unsupportive mattresses. My mother also has terrible backaches in the morning and has never received sufficient customer support to address the quality if this product. If you are thinking of buying a Miralux, DON'T. Spend the money on something like a Tempurpedic.
As a follow-up, after contacting the company, she was told that the bed does not sag "enough" to warrant a replacement/refund.
Bought a king size for $2000 at sleepys and it has failed. The mattress sags and is disfigured. I'm getting the run around and hired a home inspector that verified a defective product. Sleepys will not honor their sale or promises.
I have a king size Miralux mattress that I got at Macy's and it has served me well for the last two years. I guess there can be lemon mattresses too, but I was lucky not to get them before. Now I'm getting one for my niece, so I'm checking the same brand again. Hope I will pick the right one.
I wish I had found this web site before I had purchased a mattress at Sleepys. The Miralux mattress is a terrible mattress. Don't waste your money. Also if you have a problem don't expect Sleepy's to help you. The only thing Sleepys knows how to do is advertise.
The Miralux mattress we purchased at Sleepy's is horrible. Within one month it started to feel softer. It's now over two months and we ache every single morning. What a waste.
Miralux mattres I bought in Sleepys. Was big mistake.One year AND its gone. And Seepys avoid my warranty.Never deal with Sleepys .
I also bought my Miralux mattress at Sleepys. I like a very soft mattress and The one at the showroom was very cozy. When The mattress was delivered to my house I knew immediately something was wrong. I called the company and they told me because of the temperature and due to the fact that I'm not overweight this rock hard piece of matterial is going to take some time to soften. After a week I got the bed exchanged for an even softer one and it still wasn't nearly as soft as the one in the show room. This matress is nice and I had no sagging but it was not was I was looking for. I wonder if Sleepy's puts misleading show mattresses out on their floor. The 1st complaint I had they were acommadating but any further inquires were disregared by the company. My parents got a bum mattress at Bob's discount furniture and at their 1st complaint the problem was fixed. Sleepy's was AWFUL to deal with and now I have a mattress to sell because I had to go back to my waterbed. DON'T DEAL WITH SLEEPY'S
Don't waste your money on Miralux. This miralux rapture mattress felt good in the store, but after actually sleeping on it for a few nights, we wish we had our 7 year old mattress back. This was a big mistake for us and we got talked into it at Slelepy's. The mattress industry plays lots of games & tricks, as there is no real way to compare. My advice is to stay with a name brand and if possible, buy from a reputable department store or furniture store. After my first complaint, when the mattress was only a few days old, Sleepy's told me to wait a few weeks for the mattress to "break in" and of course after the 21 day return is up, they won't take it back. Even if returned within 21 days, they charge $400 and you lose your bargaining position for another one. The price tag in the store was $2600 and we got it for $1000. It was no bargain and we're going to give it away or throw it in the trash.
I've done additional research on Miralux mattresses and found some very inconsistent information.
It seems that most people are not satisfied with the mattress they bought from Miralux, yet I've found quite a number of those that are. I can't put my finger on it, but I would say that you really have to have luck and pick the one that is not lemon. Most companies produce a small percentage of lemon products, but Miralux seems to be doing it the other way around.
Thanks everyone for their comments, I really appreciate it.
Cathy
I work in the industry and I know IBC very well as I have been competing with them for years. I think it should be noted, that Sleepy's does $10-15 million a month in retail $ with IBC and their Miralux products. So, as far as most products being deemed lemons, I think that would be an inaccurate statement considering the volume of business they do. Consumers should understand that most who are satisfied with their product whether it be mattresses or anything else rarely post comments about how much they love them. Honestly, most positive feedback you read about mattresses, was most likely published by the manufacturer themselves to help even it out. Sealy actually hired people to monitor the web for bad publicity and post rebuttals to regain consumer confidence. If its not that its other retailers trying to sell you something they carry since they don't have the product they are degrading. Here is an example, I have attached a link to a site where an "unbiased" expert tells customers which mattress is best for them, coincidentally every mattress is a Sealy and almost all posts recommend Sealy Springfree.
http://comment-blog.advance.net/cgi-bin/mte/mt-search.cgi?tag=miralux&blog_id=1177
I don't support Miralux, and the statements I have provided could be applied to other companies as well. I chose to post this here because I believe Cathy is genuinely trying to provide accurate info, but you must be wary when someone is downing one product to try and sell you another.
Here are a few facts to consider with mattress vendors:
Manufacturers aim for warranty exchanges to be under 2% of total output to be considered acceptable at the plant level.
Most retailers will take a line off of the floor if they are higher than 5%.
Comfort exchanges, like some mentioned in earlier posts where the bed delivered to them feels different than the one they laid on in the showroom are also analyzed by the manufacturer and given a 2% threshold as well. This number can vary based on the price points of the mattresses, typically the more expensive a bed is the higher the comfort exchange rate where consumer expectations are higher. Chattam & Wells boasted a 32% comfort exchange rate in 2005 at one of the major accounts I worked on in Los Angeles. Ouch! Now that is absolutely unacceptable.
I just wanted to provide a little insight from the other side to help educate consumers on info that can't be found in most reviews.
If I was shopping for a bed, and read about the $4000 Miralux Sarah's Mom was unhappy with, and took her advice to go purchase a Tempurpedic. I would want to go and lay down on that bed and make the decision for myself. Tempurpedic is a Love/Hate type of feel with Tempurpedic publishing their approval rating at slightly above 50%. That doesn't mean Tempurpedic makes bad beds, it means that there name is so strong people have bought them based on recommendations and some sight-unseen because their friends or family members may have had them.
The moral of the story is: everyone has a unique preference in feel, and don't turn your back on a bed that has the feel you are looking for because you read a couple bad reviews. Based on manufacturing guidelines for mattresses, for every one bed that comes out how Sarah's mom's bed did, there are 49 good ones with satisfied customers sleeping on them.
Jim,
Thank you very much for this valuable information. It really is a view from the other side.
I am glad you also support trying out the mattresses before you actually decide for one.
I have to agree that people who are satisfied with their products won't write about it on the web, but when you find more negative comments about one brand than about other, you start to think that company really has trouble with delivering value. I guess it's hard to decide what is the real truth, since a consumer hardly has all the facts.
Once again, thanks for the input. I learned something new and will definitely apply it in future mattress reviews here.
Cathy
I just have to comment as to what cathy said in reply to Jim, i agree that if people were really happy with a mattress they most likely would not comment BUT when you read multiple negative comments abouta brand/ store you really start to wonder. I just cancelled and order for a miralux and now I'm glad that I did. And for the comments about Sleepys i agree. Delivery stinks. I would not shop there again.
me and my gf just bought a queen Miralux and yes the floor model did seem alot firmer then the one we got. the bed is nice and when i sleep on it i do feel like i'm laying on a cloud. again i do have a back problem. i was reading before about some one with a back problem and seemed this bed is good for them aswell.
its been like 6 days on the bed i will see more in the next week but from me it was a ok investment so far.
I purchased a Miralux from Sleepy's about a month ago; I was told it is "an exclusive west coast brand and highly sought after." What a bunch of rubbish. Although the bed is comfy, it is very cleary sagging in the middle where I sleep after only one month and I weigh 140 lbs. At first I thought it must be my imagination as a brand new " luxury" bed could never sag after only one month! But it is visible and I can cleary FEEL the indentation. It's cozy but I doubt it will last several years; wish I would have done my research prior to purchasing.
We bought a miralux bed afer our saleswoman convinced us that it is a good brand which is sold at IKEA and other places.We were shocked to find that our mattress was much firmer in the showroom than what we got delivered.Slept on it for three days and alread have a very sore backache.Will never buy a Miralux brand mattress and advice others not to.It will save you money and backache.Go for big namebrands as they have much better quality mattresses.
I bought a queen size miralux on sale for 770, thats with the box and everything. So far I have had no real huge problems, just one small one. I have slept on firm mattresses my whole life and so this foam layer feels good at first but by morning it can feel a little funny, nothing that really keeps me up. i know this is a "feel" issue, but I hope that in the future the foam layer does not permanently sag in. if it does not sag, I'd say its a good mattress (first time I bought a new mattress).
What does concern me is that the sales rep pushed it over a sterns and foster plaza mattress that was on clearance for 100 more. I will be pissed if in one year or so I see deep sagging. I find it unethical to push a miralux and not let the consumer know that you are making more money off of it. In sales trust is key, so if i find out later that a plaza mattress is worth the money and the miralux is nowhere near as good, I will never trust sleepy's again; not just that location the whole company.
In response to the earlier comment on the industry, if sleepy's is selling a whole lot of miralux, they will not get away from selling bad models forever, especially with no advertising. So I guess I will find out in a few months if the company makes a good bed.
overall, the price was right, it still feels great overall at night and I am happy. No matter what, next time I buy a mattress I am doing tons of homework.
We've lost all confidence in Sleepy's. We tried their 'diagnostic' bed which was supposed to indicate the best mattress for us. Instead of giving us what we asked for, (we wanted something similar to hotel quality like Hilton, Homewood Suites, or Sheraton), we were pushed to the Miralux. What a piece of crap. It's nothing like what we tried in the store. We had someone come out to inspect the mattress and later received a B.S. call that they found nothing wrong. They call it a 'comfort issue'. We are not heavy people and this mattress makes us feel like we're sliding downhill toward the center into the abyss! The mattress had an original price tag of $2599, but they were selling it for 1700. After changing our minds, the salesman on the phone lowered the price to $1000 including tax and delivery. I tell you, this mattress isn't worth even $100. Sleepy’s will do nothing to remedy the problem except to sell us another mattress at inflated retail list prices. We are out of luck, our backs are aching and will have to kiss our $1000 goodbye and will go to a major, reputable department store to buy a name brand mattress. No more Sleepy's and no more crapy Miralux for us. I only wish I had checked online first, to read all the negative feedback on Sleepy's and Miralux mattresses.
Glad so many people have been shopping for a mattress. As an executive for a large bedding manufacturer I wanted to give some advice to shoppers everywhere. Go into the showroom and try several brands, don't limit yourself to what a sales person says is the best bed. Everyone is different. As far as problems, with all the mattresses sold each year in america the average return rate is about 3 out of 100 pieces. We know from research that Miralux by IBC, Kingsdown and a few other brands are well under the national average for return rates.
Mattresses are very personal and to that end each one of us has different perferences. Take your time and bring your pillow from home - take off your shoes - lie back and relax. Then, you have made an informed decision. Don't listen to advertising, sales people or computers - listen to your own back.
Ken S.
Wow, that was good information. I just bought a Miralux from Sleepy's, but they tried really hard to get me to buy one from the computer. Thanks for the unbiased information.
I ended up choosing the Miralux casue i liked it better. My wife and i were really keen on the fur like fabric. My daughter has beenie babies and teddy bears and calls it the teddy bear mattress.
we just bought a new mattress and it is a miralux, i don't know if it was the right buy but the price was right... we only paied 500 for a queen size bed. the first bed we bought was only 300 and it lasted about 3 years. I'm hoping that this one will last allitle long... But from what i can read, this is NOT a good brand... I have yet to find a good review. I just hope that if it's not the right one for us we can take it back...
We just bought a Miralux at Sleepy's in the million dollar sale. They were very nice delivery was on time and we are happy with the bed. We bought teh splendor which was 900 in queen. I think we should all give them a break since you can find bad salespeople in any store with so many locations. D
We bought a 2500 Miralux with our tax return. We were shopping at Macy's and did not like the salespeople. Sleepy's people were very nice, the only thing was that they tried to get uis on the machine which tells u which mattress to buy. I dont know about you but i make that decision not some computer which probably tells me to buy the one that makes them more money. We bouth the Miralux Rapture because it was soft and had some firmness. We are coming from a 14 year old Sealy Posturepedic so we bought good quality before too. We both had back aches so we knew it was time for a new bed. Anyway, we love it and it is just as comfortable in our room as it was in the store. Everyone should just come down off teh high horse and understand that there are good adn bad people everywhere. Sleepy's may have some bad ones, but most must be good or they would not be so successful. As far as Miralux, the sales man did not have to push us it was the softest bed we ever felt with almost a fur like cover called microfabric. all these people with bad problems should just buy new beds since the one i got was really cool. Thanks Miralux
I bought my king size Miralux 18 months ago from Sleepys for $2,000. It has been a waste of hard earned money. There are two body imprints in it and a hump where we don't sleep in the middle. The warranty says that the mattress has to be indented 3 inches before it can be replaced, but by that time we will be inside the bed. I wake up in so much pain my back is killing me, and I can't sleep on this bed any longer. I wish I would have done my homework before buying this bed! Save your money!
We just bought the Miralux Splendor PL from the Long Island Sleepy's. I have to admit I was hesitant after reading these reviews, but I'm glad we made our decision based on our own preference. We have been sleeping on it now for 6 months and we absolutely love it! The salesman profiled us with a high tech machine but did not limit us to that brand which was Kingsdown. We tried a Sealy, King Coil, Kingsdown, and the Miralux. The soft microfiber material on the Miralux felt great, I wish we didn't have to put sheets over it. We did not feel swayed to any particular brand and our mattress pro, as they call themselves, answered all of our questinos and was very polite.
The only questionable thing I would mention is pricing, it seems the prices on the tag are inflated. We ended up saving 40% off of the list price, and when we shopped at Macy's everything was 50% off. I find it hard to believe businesses can survive giving away 40-50% of their profit on every sale. It is a deceptive technique that the industry should put an end to, that goes for the furniture business too. Just give me a real price that is fair and I won't have to grind for a deal.
I have had my queen size Miralux mattress for exactly one month now. I have experienced one night of backache, but besides from that, I have no complaints about the mattress. I was wondering if the people who are complaining about the mattress have been correctly rotating the mattress as directed. I have been rotating it, and I have not yet seen any sagging at all.
Beware of salespeople pushing off brands, as stated in this blog the Miralux is a product from a house brand or private label manufacturer.
The problem is that the small guys cheat on whats inside of the mattress, that is why it feels diffeent at home. Face it sleepys pushes Kingsdown and Miralux with bs stories of contsruction and silly long warranties that they will not honor as noted by many complaints on various websites.
The commission on these items is 3 times higher than the other brands when discounted!
Buyer Beware the prices at that type of store are tripled, if you don't believe me, buy a mattress with a small deposit, then cancel the order before delivery you will be called by the save team and they will lower the price by a bunch. the bottom line is do your homework look for a store that is not on commission and you will find salespeople with your interest at heart not a quick hit and run.
Wow, we really gathered some good information here. And we finally have some good Miralux mattress experiences.
It's not hard to find a model that will be perfect for you, if you do your homework and see what is exactly out there.
I think that most people have to do a bit more thinking and comparing. It's a bad idea to simply walk into a store and buy the first thing you find attractive, be it price, size, features...
Again, some really great advices from people who bought Miralux here. Thank you all for your input.
To the mattress vet:
Get a life and the makers of Miralux are a $160,000,000.00 company and Kingsdown is $100,000,000.00 in sales. What really matters here is the comfort of the customer. If you go to a store not on commission they will not push you, they also will not care. Buy the advertised special or the best that they have won't matter to them. Go where you can get some good knowedgeable salespeople who will coach you through the process. Would you want to make an investment with someone who did not look like they cared? I think not...
I just purchased a Mirralux. It's a beautiful bed so plush and soft. It feels great when I get into it at night. In the morning though I waake up wwwith such a lower back ache I can hardly put on my shoes or leash on the dog. It has been almost 2 weeks. By mid afternoon the ache is gone. I teach physical education to special needs students and I need to be able to bend over or lift my legs up. I'm so worried because I had read the reviews on Miralux and went back to the salesman at Sit n Sleep the nest day and he assured me that would not happen with the quality of the mattress I purchased and then he walked away from me. I haven't contacted them yet becaause it says on the receipt you have to sleep on it 30 days before you can return it. I just hope I can keep on teaching for the next 16 days.
We purchased a high end Miralux mattress from Sleeps less than 6 months ago and we've had problems with it the entire time. We've called them out to look at the bed and their independent reviewer could clearly see that it had terrible indentations however it wasn't enough to warrant receiving a new mattress. We wake up with horrible back aches each day. The bed seemed much more firm in the store and at first it felt like a dream. My husband, sleeps in a dip everynight because the bed sags so badly around him. We don't know what to do as Sleeps isn't being very helpful!
We bought a Miralux queen,over 2 years ago.It is one of the most comfortable beds i have ever slept on.I have had a bad lowsr back for approx 35 yrs and other so called hi end brands were comfortable for my wife,they always drove me back to the couch.I am a happy camper now.
I purchased the Miralux mattress set from Sleepys in Cambridge, MA, and have slept on it for 3 nights. My 18-year old mattress (Serta) was killing my neck, shoulders, and lower back. So far this mattress is a dream, naturally conforming to my body's curves and I wake up pain free---a first in probably 3 years. As a stomach sleeper, the mattress delivers so far. The one thing that I have noticed is that it is indeed a hot sleep. Most of what I've read about this mattress and the manufacturer's claims say that it should be a cool sleep. I'm not concerned about it yet and will keep in mind whatevery one has said about the mattress!
I too purchased a miralux mattress three years ago from sleepy's. To date, it is sagging in the middle and is most annoying that we spent so much money on this mattress hoping to get a good ten years or better, which it is guaranteed for 15 years. I must add that this was the third mattress we have gone through with them after returning two that we had a problem with. I tried emailing sleepy's to get a number for miralux to see if they would help me get this looked at and hopefully fix the problem, but I never received a reply. If I do get the number I will post it for others that are having the same problem.
After 9 months i finally figured out that you have to flip the mattress over and sleep on the hard side.
No one ever mentions exactly what was the model of Miralux they bought. Are the people posting comments overweight or what type of mattress did they buy? I am about to have delivered a mattress that is a warranty replacement from Spring-Air for the same reasons of sagging in the middle.
I purchased the Miralux elegance firm does anyone who is not overweight have any comments on this mattress?
I bought a Miralux Splendor for my mom after being convinced by the Sleepy's salesman it is better than Sealy's, just not advertised. I almost had a heart attack when I saw the online reviews after getting home, but when I called the Sleepy's salesman, he said most bad comments are "posted by competitors, not consumers." Well I am a real consumer, and I am saying DO NOT BUY THIS MATTRESS! My mom was never really comfortable on this mattress (she said it creaked a lot when she moved), and it started sagging on the side she slept on after less than 1 month. At around the 40-day mark, when I stripped the mattress & cover to make the bed, I discovered the edging had RIPPED -- the top & side of the mattress were separated and I was looking inside the mattress! A mattress not even 2 months old that was sagging, uncomfortable, and ripped. I also emailed Sleepy's 3 times and they they never responded, but their 800-SLEEPYS customer svc # was very helpful. They sent out a 'mattress marshal' who fortunately ruled in our favor and classifed the mattress as defective. However, the manufacturer just gives you a Sleepy's credit for the price of the mattress -- not the delivery. I fought this to the nth degree and we're finally having a new Sealy Postpurpedic delivered this week for only "half" the delivery price -- $45. (I will say the salesman in Sleepy's Lynbrook was helpful & very nice when I returned about this; seems like he did his best to minimize the damage for me. I was not getting that feeling from Sleepy's corporate cust svc dept at all.) I'm still fighting the $45 but at this point I'm grateful to just get RID of this piece of garbage. Please do NOT buy a Miralux mattress.
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